Available at the authorised workplace in the National Library of Estonia, Archival Library of the Estonian Literary Museum, Tallinn University of Technology Library, University of Tartu Library and Academic Library of Tallinn University
Access restricted in the network of the National Library of Estonia
Access restricted in public network
EVS-ISO-IEC 20000-2:2023 Infotehnoloogia : teenusehaldus. Osa 2, Juhised teenusehalduse süsteemide rakendamiseks = Information technology : service management. Part 2, Guidance on the application of service management systems (ISO/IEC 20000-2:2019, ide...
Eesti Standardimis- ja Akrediteerimiskeskus, Tepinfo (osaühing)
