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EESTI STANDARDID > EESTI STANDARD ; 2019
EVS-ISO 10002:2019 Kvaliteedijuhtimine : kliendirahulolu. Juhised kaebuste käsitlemiseks organisatsioonides = Quality management : customer satisfaction. Guidelines for complaints handing in organizations (ISO 10002:2018, identical)
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EVS-ISO 10002:2019 Kvaliteedijuhtimine : kliendirahulolu. Juhised kaebuste käsitlemiseks organisatsioonides = Quality management : customer satisfaction. Guidelines for complaints handing in organizations (ISO 10002:2018, identical)

Technical data

Publisher:
Standardikeskus
Published:
Language:
English, Estonian
Depositor:
Eesti Standardikeskus
Type:
standard
Copyrighted
ESTER
b52850092

URL: http://www.digar.ee/id/nlib-digar:405852

Keywords

customers clients visitor satisfaction customer satisfaction consumer contentment client well-being quality system Republic of Estonia Estonia quality management norms of action behavioral norms customer service

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